Healthy Surrey:

Healthy Surrey

Domestic abuse in Surrey

The needs assessment helps inform the delivery of domestic abuse services by exploring the needs of survivors, their children, and perpetrators.

Useful numbers

Surrey domestic abuse helpline
01483 776822
9am to 9pm, 7 days a week
provided by yourSanctuary

Surrey Police
999 (emergency)
101 (non-emergency)

Surrey Domestic Abuse Needs Assessment 2023

Executive Summary

The Needs Assessment aims to inform the delivery of domestic abuse (DA) services by exploring the needs of survivors, their children, and perpetrators of domestic abuse. Presenting a snapshot in time, the needs assessment captures the level of needs across the Surrey County, an overview of the current offer, and feedback from current service users, practitioners, and partners.

Click here to request a copy of the full domestic abuse needs assessment

Methodology ​

The Needs Assessment has adopted the following research methods:​

  • Direct engagement with survivors​ of domestic abuse
  • Workshops with partners who deliver domestic abuse services​
  • Mapping and comparing national and local data
  • Noting what is acknowledged as best practice and what works​
  • Reviewing national and local drivers ​
  • Providing an overview of Surrey's domestic abuse services and impact​
  • Qualitative and quantitative data accumulated by commissioned services through contract management
  • Analysing data from internally provided services such as C-SPA​ (Children's Single Point of Access)
  • Analysing data provided by our partners including Surrey Police​

Data limitations ​

  • There is no regular data collection from refuge on the numbers supported and instead this data is provided as requested to inform Department for Levelling Up Housing and Communities (DLUHC) of safe accommodation grant spend.​
  • Data on protected characteristic specifically race, disability, gender, and gender identity are limited either with this information being unknow for many survivors, or the categories being too broad. For instance, disability is not always broken down into the specific disability making it difficult understand the needs that survivors accessing the service have or whether the service is accessible to those with certain types of disability. ​
  • All data that is provided is aggregated and no individual level data is collected. This means it is not possible to know if certain groups have better or worse outcomes than others, which if known would support us in understanding the equality impact of our services.​
  • There is not a consistent and shared outcome framework for data collection, therefore we are not able to do direct comparisons across different services.