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Healthy Surrey

Request a review of your Anti-Social Behaviour case

The anti-social behaviour case review gives victims the right to request a review of their complaints and brings agencies together to find a solution.

What is the Anti Social Behaviour Case Review?

The Anti Social Behaviour (ASB) Case Review (previously known as the Community Trigger) was introduced by the Anti Social Behaviour Crime and Policing Act 2014 and went live on 20 October 2014. It gives victims of ASB the right to request a review of their complaints and brings agencies such as the local council, police and housing providers, together to take a joined up, problem solving approach to find a solution.

If a request for a review meets the defined threshold, a case review will be undertaken by your local Community Safety Partnership. Agencies will share information, review what action has been taken and decide whether additional actions are possible.

The Office of the Police and Crime Commissioner will provide a route for victims to query the decision on whether the threshold was met or the way an ASB case review was carried out if they remain unhappy following the Community Safety Partnership's response.

Request an Anti-Social Behaviour Case Review

Who can use it?

Anyone who is experiencing anti social behaviour, or a person acting on their behalf, can use the ASB case review if, the victim has reported three times in the last six months separate, but related, anti social incidents to agencies and the problem persists.

Use the links below to find out more about your local ASB case review arrangements